• 9082506649
  • info@global.shreeamrutputra.com
  • Maharashtra,India

Shree AmrutPutra International

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  • 9082506649
  • info@global.shreeamrutputra.com
  • Maharashtra,India

FAQ

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POLICY FAQs

SeemAai | Infinite Love

We’ve shared answers to common questions below to help you shop with ease and confidence. For deeper details, you’ll find quick links to the relevant policies under each section.

🛍️ Orders & Shopping

Q1. Do I need an account to place an order?
No, you can place an order as a guest. Creating an account simply makes it easier to track your orders, returns, and future purchases.
We do our best to display accurate colours. Minor variations may happen due to screen settings or the handcrafted nature of some products.

🚚 Shipping & Delivery

Q3. How long will my order take to reach me?
Most orders are delivered within 3–7 working days, depending on your location and courier serviceability.
We offer free shipping to most locations in India. Any applicable charges for special or remote areas are shown clearly at checkout.
Yes, address changes are possible before your order is shipped. Once dispatched, changes are no longer possible.
We recommend checking the package before accepting delivery. If the packaging looks damaged or tampered with, please do not accept it and inform us immediately.

🔄 Returns, Exchanges & Refunds

Q7. What is your return policy?

You can request a return within 7 days of delivery, provided the product is unused, unwashed, and has original tags intact.

For hygiene and safety reasons, ghee, spices, customized garments, and clearance items are not eligible for return.
Yes, we offer exchanges for size or colour, subject to availability.
Please contact us within 48 hours of delivery with clear photos or videos. After verification, we’ll assist with a replacement or refund.
Approved refunds are processed within 7–10 working days and credited back to the original payment method.

❌ Cancellations

Q12. Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

💳 Payments & Offers

Q13. What payment methods do you accept?
We accept UPI, debit/credit cards, bank transfers, and other secure digital payment options.
No, Currently it is not available.
Promo codes cannot be combined with other offers and are valid only within their specified period.

🔐 Privacy & Safety

Q16. Is my personal information safe with you?
Yes. We respect your privacy and use your information only for order processing and support. We never sell or misuse your data.
Only if you choose to hear from us. You can opt out anytime.

📞 Support & Help

Q18. How can I contact customer support?
Our support team is always happy to help you.
📧 Email: support@shreeamrutputra.com
📞 WhatsApp: [9082506649]

🌸 A Gentle Closing Note

At SeemAai, our policies are designed to protect you while keeping your experience warm, fair, and transparent. If something doesn’t feel right, please reach out—we’re here for you.

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